A Novalyx product

InsurLyx

The management platform for insurance agencies and brokers in Mexico.

InsurLyx brings an insurance agency’s client base, policies and payment records together in one place. It replaces spreadsheets and scattered reminders with a system that shows which policies are about to expire, which payments are coming up and how each renewal is progressing.

What it solves

Built around an agent’s daily work: less manual admin, more time with the client.

Clients and policies

One record per client with their policies, coverage, insurer and documents, always easy to find.

Expirations and renewals

The agency sees in advance which policies expire and which ones need attention to renew on time.

Scheduled payments

Control over each policy’s payment schedule, with the status of every receipt in plain sight.

Operational reporting

Portfolio, renewal and sales activity indicators without building reports by hand.

WhatsApp Business notifications

InsurLyx lets each agency notify its policyholders over WhatsApp using its own WhatsApp Business account.

Each agency uses its own account

The agency connects its WhatsApp Business account from InsurLyx through Meta’s Embedded Signup. Novalyx does not send messages on its own behalf: each agency is responsible for its communication with its policyholders.

Service notifications only

Messages inform policyholders about policies they already hold with that agency, such as a reminder of a scheduled payment or notice that a policy is about to expire. They are not used for advertising or to offer third-party products.

Meta-approved templates

Every notification is sent using message templates previously reviewed and approved by Meta, with the content and category that correspond to a service notification.

Prior consent, opt out anytime

Notifications are sent only to people who consented to receive them. Anyone who no longer wants them can say so at any time, by replying to the agency or writing to soporte@novalyx.mx, and will stop receiving them.

Delivery tracking

The agency can check in InsurLyx whether each notification was sent, delivered or failed, along with the replies it receives.

How it works

01

Connect the account

From Settings, the agency connects its WhatsApp Business account and registers its phone number.

02

Pick the template

Select the approved template that matches the notification and the policyholder it is addressed to.

03

Track the result

Review the message log with the delivery status of every notification sent.

Privacy and security

Each agency sees and manages only its own information. Data is separated per agency and connection credentials are stored encrypted. We do not use agency or policyholder information for advertising, we do not sell it and we do not share it with third parties outside of providing the service.

Do you run an insurance agency?

Get in touch and we will show you InsurLyx working on a case like yours.

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